The problem seems to be that my house does not exist, even though the priest before me had a line there and received bills.
BT asked me on the telephone if the house was a new build. Not for a couple of hundred years - I replied.
Sarcasm didn't work and I'm still waiting.
The reason I'm in an airport is that I'm off to Copenhagen to sing Mass. How cool!
(I've tried to post this a number of times. I think BT are following me... And not in a good way.)